Terms and Conditions

WELCOME TO THE OFFICIAL WEBSITE FOR NATURALLYCHICHAIR.COM, OUR ONLINE STORE!  NATURALLY CHIC HAIR & BEAUTY LINE LLC AND ITS ASSOCIATES PROVIDES THEIR SERVICES TO YOU SUBJECT TO THE FOLLOWING CONDITIONS. IF YOU VISIT OR SHOP WITHIN THIS WEBSITE, YOU ACCEPT THESE CONDITIONS. PLEASE READ THEM CAREFULLY. 

ELECTRONIC COMMUNICATIONS

When you visit NATURALLYCHICHAIR.COM or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Do not use NATURALLY CHIC HAIR & BEAUTY LINE LLC WEBSITE if you do not agree with these Terms and Conditions. We may change or update these Terms and Conditions and your use under such revisions or updates constitutes acceptance. 

SHIPPING POLICY: ALL ORDERS ARE SHIPPED OUT AS PRIORITY SHIPPING.

 ALL Orders ARE PROCESSED AND SHIPPED OUT within 2 to 5 business days. Orders are NOT shipped or delivered on holidays. If we are experiencing a high volume of orders shipments may be delayed by a few days. 

WRONG ADDRESS DISCLAIMER: It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.

UNDELIVERED ORDERS: Orders that are returned to us as undeliverable because of incorrect shipping information are subject to an additional shipping fee to re-ship an order. 

LOST/STOLEN PACKAGES: NATURALLY CHIC HAIR & BEAUTY LINE LLC is NOT responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report to the local authorities. 

GIFT CARDS: GIFT CARDS WILL NOT BE SOLD ON THIS WEBSITE AT THIS TIME.

REFUND POLICY:  We do not offer refunds once your order has been shipped. If your order has not been shipped, you may cancel your order. In this case, please call or email immediately. However, once your product has been shipped, items are non- refundable.

RETURN POLICY: We do not accept returns on any items due to the hygienic nature of our products. all sales are final. If you receive any items damaged, please notify us within 7 days for a replacement, along with a picture of the damaged products.